If you bought Office Home & Business, Office Professional, and individual Office apps
Product keys for one-time purchases of Office Home & Business, Office Professional, and individual Office apps are available at the Microsoft account, Services & subscriptions page. However, you don't need a product key to reinstall or activate these products. If these products are prompting you for a product key, you can sign in using the Microsoft account that you used to buy and download Office.
If you still want to view your product key, here's how:
Go to the Microsoft account, Services & subscriptions page and sign in, if prompted.
Select View product key. Note that this product key won't match the product key shown on an Office product key card or in the Microsoft Store for the same purchase. This is normal.
If you bought Office through Microsoft HUP
If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer's Microsoft HUP benefit, you can also view your product key online on your Order Details page. For help, see Get your HUP product key.
Can I view my key in the Microsoft Store?
If you bought Office Home & Student, Office Home & Business, Office Professional, or individual Office apps from the Microsoft Store and you haven't installed them yet, you can also view their product keys and install them from the Microsoft Store.
Here's how to view your product key in the Microsoft Store:
Go to www.microsoftstore.com. In the upper right-hand corner, select Sign in and enter the user ID and password you used to buy Office.
After you sign in, select your name in the upper right-hand corner, and then select Order History.
Locate the Office one-time purchase or individual Office app, and then select Install Office to view your product key (this doesn't actually install Office). Note that this product key won't match the product key shown in the Microsoft account, Services & subscriptions page. This is normal.
My product keys don't match
This is normal. The Office product key shown on the Microsoft account, Services & subscriptions page will always be different than the product key that's shown on a product key card or email receipt. They are two different types of keys, even though they use the same format.
Can I buy a product key?
It depends on what you're trying to do.
To buy a brand new copy of Office, or start a new Office 365 subscription, you can buy an Office product key card from a retailer. You can redeem your key at www.office.com/setup to set up your Microsoft account and install Office. You can also buy a digital download directly from the Microsoft Store at www.microsoftstore.com. You'll receive a product key if you buy a one-time purchase Office or individual Office apps, but you won't need or receive a product key for Office 365.
To renew your Office 365 subscription, you can buy an Office 365 product key card from a retailer and redeem the key at www.office.com/setup. You can also renew your subscription online, without a product key, at www.office.com/renew.
If Office is prompting you for a product key, and you want to buy a product key to activate Office, it's better to uninstall your current version of Office and then buy and install a new version of Office from the Microsoft Store. This way you can be sure that Office will activate successfully.
Click Buy Office below to compare prices and options and to make your purchase.
If you're shopping for Office product keys elsewhere, we recommend that you review our tips for safer shopping to make sure you're buying genuine Microsoft software. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to buy a product key online. If you buy a product key online and it doesn't work or stops working, see My Office product key isn't working.
I lost or damaged my product key
If you damaged your product key, but have a valid proof of purchase, Microsoft support may be able to replace your product key or provide other options. Contact Microsoft support for assistance.
If you believe the product key has been lost, stolen, or misplaced and you simply would like to buy a newer version of Office, you can click Buy Office below to compare prices and options and to make your purchase.
If you're shopping for Office elsewhere, we recommend that you review our tips for safer shopping to make sure you're buying genuine Microsoft software. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to buy a product key online.
My Office product key isn't working
If you see an error message when you redeem your product key at Office.com/setup, see Get help with product key errors on Office.com/setup.
If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund. If you bought a product key separate from the software, it’s very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. Sometimes these product keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they’re distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft program-specific media.
Contact support about my product key
If you’ve followed the guidance in this article and still need help, visit our Microsoft support page for assistance.-->
A product key tells Exchange Server 2016 or Exchange Server 2019 that you've purchased a Standard or Enterprise Edition license. If the product key you purchased is for an Enterprise Edition license, it lets you mount more than five databases per server in addition to everything that's available with a Standard Edition license. If you want to read more about Exchange licensing, see Exchange Server editions and versions.
If you don't enter a product key, your server is automatically licensed as a trial edition. The trial edition functions just like an Exchange Standard Edition server and is helpful if you want to try out Exchange before you buy it, or to run tests in a lab. The only difference is that you can only use an Exchange server licensed as a trial edition for up to 180 days. If you want to keep using the server beyond 180 days, you'll need to enter a product key or the Exchange admin center (EAC) will start to show reminders that you need to enter a product key to license the server.
Note: If you want to install or activate Office, check out:
If you want to enter a product key on an older version of Exchange, check out Enter an Exchange 2010 product key.
If you want to enter a product key on an Exchange 2016 or Exchange 2019 server, you're in the right place! Read on.
What do you need to know before you begin?
Estimated time to complete this procedure: less than 5 minutes.
To open the EAC, see Exchange admin center in Exchange Server. To open the Exchange Management Shell, see Open the Exchange Management Shell.
You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the 'Product key' entry in the Exchange infrastructure and PowerShell permissions topic.
After you license an Exchange Mailbox server, you need to restart the Microsoft Exchange Information Store service on the server after you enter the product key.
You can upgrade from a Standard Edition license to an Enterprise Edition license. You can't downgrade from an Enterprise Edition license to a Standard Edition license without reinstalling Exchange.
For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.
Tip
Error Your Individual Serial Key Card
Error Your Individual Serial Key
Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection.
Use the EAC to enter the product key
In the EAC. go to Servers > Servers, select the server you want to license, and then do either of the following steps:
The Exchange server properties window opens. On the General tab, do one of the following steps:
License an unlicensed server: Enter the product key in the Enter a valid product key text boxes.
Change or upgrade the product key on a licensed server: Select Change product key and enter the product key in the Enter a valid product key text boxes. Note that you'll only see Change product key if the server is already licensed.
When you're finished, click Save.
After you license a Mailbox server, do the following steps to restart the Microsoft Exchange Information Store service:
On the Exchange server, open the Windows Services console. For example:
Run the command services.msc
from the Run dialog, a Command Prompt window, or the Exchange Management Shell.
Open Server Manager, and then click Tools > Services.
In the list of services, right-click on Microsoft Exchange Information Store, and then click Restart.
Use the Exchange Management Shell to enter the product key
To enter the product key in the Exchange Management Shell, use this syntax:
Note that this command works to license an unlicensed server or to upgrade a licensed server from a Standard Edition license to an Enterprise Edition license.
This example licenses the Exchange server named Mailbox01.
For detailed syntax and parameter information, see Set-ExchangeServer.
After you license a Mailbox server, run the following command in the Exchange Management Shell to restart the Microsoft Exchange Information Store service:
How do you know this worked?
To verify that you've successfully licensed the Exchange server, do any of the following steps:
Error Your Individual Serial Key Codes
In the EAC, go to Servers > Servers, and select the server you licensed. In the details pane, verify the Exchange edition value (Standard or Enterprise) and whether the value Licensed is present.
In the Exchange Management Shell, replace <ServerName> with the name of the Exchange server you licensed, and run the following command to verify the property values:
In the Exchange Management Shell, run the following command to view the licensing status of all Exchange servers in your organization: